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March 17, 2025
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Usually Asked
QUestion Answer
Frequently Asked Question From Our Customer
Promotions & Bonuses
Promotions Question Based
Promotions and bonuses are key to attracting new players and keeping regulars engaged. This section answers common questions about bonus terms, eligibility, and timing.
We offer rotating music-inspired promotions, such as remix bonus spins, deposit match events, and limited-time jackpot tunes. Visit our Promotions page to see what’s playing now.
For every $30 AUD you deposit, you earn one entry into our exclusive Lucky Draw. The more you deposit, the more entries you collect for a chance to win up to $888 AUD.
If your bonus hasn’t arrived, please reach out to our support team via live chat or email. We’ll investigate and ensure you receive your reward as soon as possible.
Membership & VIP Program
VIP Program Question Based
Our Membership and VIP Program rewards loyal players with exclusive perks. This section covers how to become a VIP, the benefits offered, and how to maintain your status.
VIP status is awarded based on your deposit activity and game engagement. Our team will invite you personally once you meet the VIP criteria.
VIPs enjoy exclusive rewards like higher rebates, priority withdrawals, personal account managers, and access to secret promotions with a musical twist.
We periodically review activity, but short breaks won’t impact your VIP level. Extended inactivity may result in a downgrade, but we’ll always notify you beforehand.
Deposits & Withdrawals
Withdrawals Question Based
Deposits and withdrawals are crucial topics for any online casino. Here, we address accepted payment methods, transaction times, and minimum/maximum limits.
We support trusted options including Visa, Mastercard, bank transfers, and popular e-wallets like Neteller and Skrill — all secure and AUD-friendly.
Withdrawals are processed within 24–48 hours, depending on your selected method and verification status.
Yes. The minimum deposit is $10 AUD, while the minimum withdrawal is $20 AUD. These limits ensure safe and efficient transactions.
Games & Platform Help
Games & Platform Help Question Based
From technical issues to game compatibility and fairness, this section helps you understand how our platform works and how to get the best experience.
Ensure your browser is updated and cookies are enabled. If issues persist, try switching devices or contact support for assistance.
Absolutely! Our platform is fully optimized for both iOS and Android, giving you seamless access to slots, live games, and promotions on the go.
Yes, all our games are RNG-tested and provided by licensed developers to ensure fairness and random outcomes.
Security & Account
Security & Account Question Based
Account safety is our top priority. This category answers questions about verification, data protection, and how we keep your information secure.
Yes. LiamCasino is licensed under the Government of Curaçao and follows strict security protocols to protect your data and funds.
To verify your account, upload a valid ID and proof of address through your profile dashboard. This process ensures safe gameplay and smooth withdrawals.
Click the “Forgot Password” link on the login page. You’ll receive an email with instructions to reset your password securely.
Customer Support & Help
Customer Support & Help Question Based
Need help? Our support team is here for you. This section explains how to reach us, what support channels are available, and when we’re online.
Our support team is available 24/7 via live chat and email. We’re always ready to assist you with any questions or issues.
Yes! Even during major events or holidays, our customer support remains active to ensure your experience never misses a beat.
While English is our primary language, our support team may assist in other languages based on availability. Please ask and we’ll do our best to accommodate!
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Get In Touch
Head Office
Killingworth, New South Wales, Australia
Primary Branch
Alexandra Bridge, Western Australia, Australia